1. No physical shipping
Our listed website and marketing services are delivered digitally. No physical shipping, courier dispatch, shipping charge or parcel-return process applies.
2. Schedule before payment
Your proposal states the estimated start, milestones, review dates and expected completion date before payment. Project timing depends on scope. Work starts once the scope is accepted, the agreed initial payment is received and the necessary materials/access are available. We communicate any revised estimate caused by missing approvals, changed scope or third-party dependencies.
3. How we deliver
Deliverables may be shared by email, an agreed workspace, download link, website staging link or authorised client account. Website handover includes the agreed files/CMS access and editing guidance. Website launch requires your approval and available domain/hosting access. We use role-based access where supported.
4. Monthly content delivery
We agree the channels, content calendar and review process for your service month. Counts on the pricing page are monthly original-content allowances across agreed channels. Reels use your supplied footage or licensed assets. Platform review or rejection may affect publication; we discuss corrections and revised timing. Ad spend is separate and approved before use.
5. Reviews and scope changes
Dynamic Business includes two consolidated design revision rounds. Other review allowances follow the proposal. Please provide consolidated feedback. New functionality, extra content or a changed brief is quoted and approved before implementation.
6. Delivery issues and remedies
If a link fails, access is missing, a milestone is missed or the delivered work differs materially from scope, contact support with the project reference and details. We investigate, restore access or agree a correction/completion plan. Where we cannot deliver the agreed work, the refund policy applies. Our one-year care policy covers eligible website support after launch.
Contact myskillacademy365@gmail.com or +91 63645 14110. Include your name, service and invoice or transaction reference. Never send a password, card number, CVV, PIN or OTP.
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