1. Prices, currency and billing
Public package prices are in Indian rupees (INR). Website build fees are one-time; social media fees cover the agreed monthly service period. Before collecting payment, the written quote or checkout will show the service, merchant, currency, amount, tax, exclusions and any payment stages. Starting prices may change with an expanded agreed scope; we do not add work or charge extras without approval.
2. How an order is confirmed
Agree to the proposal and pay through the verified payment method stated in your invoice or checkout. We acknowledge a successfully reconciled payment and confirm next steps. A screenshot alone is not proof of settled payment. The proposal states any advance, milestone and balance amounts; there is no universal deposit percentage.
3. Online gateway availability
Online payment gateway setup is planned. Package selection currently opens a project enquiry and does not collect a payment. Once enabled, the payment provider and amount will be displayed in the official checkout. Gateway availability or approval is not promised by publishing these policies. Do not pay through an unsolicited message or an unverified link.
4. Failed, pending or duplicate payments
If your bank shows a debit but you have no confirmation, avoid repeated payment attempts until the transaction status is checked. Send support the date, amount, invoice/order reference and safe transaction reference. We reconcile captured payments; duplicate collections and amounts collected without a confirmed service order are returned after verification. Bank-side pending or failed transactions may be reversed by the bank/provider on their own timeline.
5. Monthly plans and recurring payments
Your quote identifies the service period and next billing date. Automatic debit or subscription renewal requires separate explicit consent and the relevant mandate. A monthly price alone does not authorise recurring charges. To stop future work or renewal, contact support before the next service period; refunds for the current period follow the refund policy.
6. Third-party and international charges
Ad budgets, domain/hosting, licences and other approved third-party expenses are itemised separately. International bank conversion or cross-border charges may be imposed by your bank/provider and are outside our control. Any merchant-collected tax or processing charge is disclosed before payment. We do not impose undisclosed deductions from refunds.
7. Payment safety and receipts
Card credentials are entered only on the payment provider’s secure checkout when available. We never request your CVV, PIN or OTP by phone, email or WhatsApp. Keep your invoice and payment acknowledgement. Refunds normally return to the original payment method; support will explain any exceptional alternative with your consent.
Contact myskillacademy365@gmail.com or +91 63645 14110. Include your name, service and invoice or transaction reference. Never send a password, card number, CVV, PIN or OTP.
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