Upgrade My PresenceA product of MySkill Academy
Upgrade My Presence · Customer care

Privacy policy

Your information, handled with care

Effective 9 October 2026 · Merchant: MySkill Academy

1. Who handles your information

MySkill Academy operates Upgrade My Presence. Contact us using the support details below for privacy questions or requests.

2. Information we receive

We receive the contact, business, country, requirements, content and correspondence you choose to share; billing/invoice and payment-status information when you purchase; and authorised project account/access information needed for delivery. Hosting may process IP addresses, browser information and security logs. Please avoid including sensitive information that is unnecessary for the project.

3. The enquiry form and external services

The homepage project brief remains in your browser until you choose to open WhatsApp and send it. Opening the prepared message does not itself send it; you decide whether to send in WhatsApp. WhatsApp processes information under its own policy. The website uses hosted fonts and hosting services that may receive ordinary technical request data. If an online gateway is enabled, its identity and checkout terms will be shown; it handles payment credentials while we receive relevant billing/status/reference information.

4. Why we use it

We use information to respond to enquiries, prepare proposals, provide and maintain services, process/reconcile payments and refunds, maintain business records, protect services and meet applicable legal obligations. Promotional communications respect your choices and can be opted out of. We do not sell your contact information.

5. Sharing and transfers

Relevant information may be shared with hosting, communications, project tools, payment providers, professional advisers and the platforms you authorise us to manage, only as needed for service or lawful obligations. Some providers may process data outside your country; applicable safeguards and provider arrangements govern those transfers.

6. Retention and security

We retain information for the relationship, support, accounting, dispute resolution and applicable legal record requirements, then delete or de-identify it when no longer needed. We use reasonable access and security measures, but no internet service can promise absolute security. Never send passwords, full card numbers, CVVs, PINs or OTPs through enquiry messages.

7. Your choices and requests

Contact support to request access, correction or deletion, withdraw consent where applicable, or opt out of marketing. We may verify identity proportionately and explain any records that must be retained. Your applicable legal rights remain available.

8. Cookies, tracking and children

Our current enquiry flow does not require an account or an automatic subscription. Browser/provider technical functions may apply. If optional advertising or analytics tracking is introduced, we will provide an appropriate notice and choices before use where required. Services are for business clients and are not directed at children.

9. Updates

This policy is effective 9 October 2026. Material changes will be reflected here; new purposes or optional tracking will be explained as applicable. For an existing service order, payment and refund terms accepted at purchase continue unless law requires otherwise.

Need help?

Contact myskillacademy365@gmail.com or +91 63645 14110. Include your name, service and invoice or transaction reference. Never send a password, card number, CVV, PIN or OTP.

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