A product of MySkill Academy1. Included for 12 months
Every listed website package includes 12 months of website care starting on the actual launch date. We confirm that date in the handover. This service commitment covers the agreed delivered website; it does not guarantee commercial outcomes.
2. What we take care of
Routine text, image, contact and service-information updates on existing pages are included without a separate per-change service fee during the care period. We fix defects in our delivered work and check compatibility or apply applicable platform updates where supported. We assess issues and explain the proposed fix or next steps.
3. Requesting a change
Contact myskillacademy365@gmail.com or +91 63645 14110. Include your name, service and invoice or transaction reference. Never send a password, card number, CVV, PIN or OTP. We aim to acknowledge care requests within 2 business days. Completion timing depends on complexity, access and urgency; we provide an estimate after assessment. Submit the final content and any assets you are authorised to use.
4. Larger work and third-party services
New pages, redesigns, new features, substantial product entry, new integrations and work outside the delivered scope are separately quoted for approval. Domain/hosting renewals, paid licences, provider charges and platform outages are not included in the build fee. We help diagnose third-party issues, but restoration may depend on that provider. There is no promise of uninterrupted service or instant 24/7 response.
5. Safe maintenance
Provide authorised role-based access, keep your contact details current and let us know about changes made by another supplier. Before material changes, we use available backup/version facilities where supported. Independent modifications or security incidents may require separate assessment; we explain scope and cost before additional work.
6. After the care period
We can quote continued maintenance before the included year ends. There is no automatic renewal or recurring charge without separate authorisation. Marketing plans have their own agreed monthly deliverables; SEO positions, reach, followers, leads and sales are not guaranteed.
Contact myskillacademy365@gmail.com or +91 63645 14110. Include your name, service and invoice or transaction reference. Never send a password, card number, CVV, PIN or OTP.
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